we receive, collect + store any information you enter on our website or provide us in any other way. in addition, we collect the IP address used to connect your computer to the internet; log-in; email address; password; computer + connection information + purchase history. we may use software tools to measure + collect session information, including page response times, lengths of visits to certain pages, page interaction information + methods used to browse away from the page. we may also collect personally identifiable information (including name, email password, communications), payment details (including credit card information), comments, feedback, product reviews, recommendations + personal profile.

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when you complete a form on our website or conduct a transaction, as part of the process, we collect personal information you give us such as your name, address + email address. your personal information will be used for the specific reasons stated above only.

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we collect such non-personal + personal information for the following purposes:

 

1. to provide + operate our services

2. to provide our users with ongoing customer assistance + technical support

3. to be able to contact our visitors + users with general or personalised service-related notices + promotional messages

4. to create aggregated statistical data + other aggregated +/or inferred non-personal information, which we or our business partners may use to provide + improve our respective services

5. to comply with any applicable laws + regulations

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our company website is hosted on the wix.com platform. wix.com provides us with the online platform that allows us to sell our services and products to you. your data may be stored through wix.com's data storage, databases + the general wix.com applications. they store your data on secure servers behind a firewall.

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all direct payment gateways offered by wix.com + used by our company adhere to the standards set by PCI-DSS as managed by the PCI security standards council, which is a joint effort of brands like visa, mastercard, american express + discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store + its service providers.

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we may contact you to notify you regarding your account, to troubleshoot problems, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our user agreement, applicable national laws + any agreement we may have with you. for these purposes we may contact you via email, telephone, text messages + postal mail.

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we use cookies on our website for a variety of reasons: security, connection with user log-in, indicating the system from which the site was rendered, system monitoring/debugging, cookie banner parameters, anti-fraud, measuring system effectiveness, measuring stability + saving the user's language preference. find out how cookies work, what cookies are used + how to manage them by visiting allaboutcookies.org. to opt out of being tracked by google analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.

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if you do not want us to process your data anymore, please contact us at rob@shotbyrutley.com or via the contact form on the contact page.

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we reserve the right to modify this privacy policy at any time so please review it frequently. changes + clarifications will take effect immediately upon their posting on the website. if we make material changes to this policy, we will notify you here that it has been updated so that you are aware of what information we collect, how we use it + under what circumstances, if any, we use +/or disclose it.

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if you would like to access, correct, amend or delete any personal information we have about you, you are invited to contact us at rob@shotbyrutley.com or via the contact form on the contact page.